What do we provide for House/Office Cleaning
Services?
Every time our team member visit your home, you are welcome to specify what you would like to get done. You can prepare
a list of duties about what
has to be done, and we will be happy to assist you.
Do we use traditional house hold products?
We use non toxic house hold
cleaners only. Learn more about the product we use, and why,
by visiting our Product Info Pages.
What are the qualifications of Shine Home Cleaning crew members?
All team members are experienced cleaning professionals,
who bring
to our company many years of experiences. They have
good references and referrals.
Our new candidates must complete our training session. Those
who successfully completed our training,
could become our new team members.
How many people we send into your home?
Only one person
we send to your house, but if you prefer more help, it can
be arranged for you.
Do I have
to pay more if I request more person to clean my place?
Yes,
If you like to order more than one person, it will cost double
price.
If
I like someone's work, could I keep that person as my regular
cleaner?
If
you have decided that, you would like to keep someone (from
our crew) for regular cleaning services, you have the first
priority to do so, if that person
is willing, and has no other responsibilities at
the time you would use her cleaning services.
Our company crew members are bounded?
Our crew members are bonded, and they are already prove in trusty individuals who can take fully responsibility of
their actions.
What about our rates and prices?
Please, consider,
that our prices can go upward or downward, depending on your
house/apartment size and conditions.
Do I have to use this service regularly?
Absolutely not. If you want to use the service occasionally, please, do so.
Are you charge more for pet in the house?
We do not charge more, but
if the cleaning-job last longer, you will be
charged the additional time
it takes.
How and when can I make the payment?
The payment for residential cleaning is paid on a service day, when the job done .You can pay with cash or check.
(We accept checks from regular customers who signed in for a regular services, for three months or call us back regulary. Commercial cleaning is could be pay for every second weeks or monthly, on check.
How we pay our crew members?
We pay our crew members with a respectable pay to require them to be proffessionals in every aspects of their duty.
If you have any question please, call this number: 416-876-4743
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