Privacy Policy
Effective Date: November 8, 2024
At Shine Home Cleaning Company, Inc. ("we," "our," or "us"), located in Jacksonville, Florida, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with the Florida Information Protection Act (FIPA) and other applicable laws.
Information We Collect
We collect personal information such as your name, address, phone number, email address, and payment details (e.g., credit/debit card information). Service-related details, including the type of cleaning services booked, schedules, and any special requests, are also collected. Additionally, we gather website data like IP addresses, browser types, and activity on our site through cookies. Feedback shared via surveys, reviews, or direct communication is also retained.
How We Use Your Information
Your information is used to provide, manage, and improve our cleaning services. This includes processing payments securely, communicating about bookings or promotions, and personalizing services based on your preferences. We may also use your information to ensure compliance with legal and regulatory requirements.
Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with trusted service providers for purposes such as payment processing and IT support. In situations where it is legally required, such as court orders or to protect our legal rights, we may disclose your information. SMS consent and Phone number will never be shared or sold to any third party or affiliates for marketing purposes.
Data Protection and Security
We prioritize the security of your data by adhering to FIPA guidelines. This includes encrypting sensitive information and restricting access to authorized personnel only.
Your Rights
You have the right to access the personal information we collect and request corrections or updates. You may also opt out of receiving marketing communications at any time. To exercise these rights, please contact us at info@shinehomecleaning.com.
Cookies and Website Data
Our website uses cookies to enhance your experience. Cookies may track your browsing activity but do not collect personally identifiable information unless explicitly provided. You can disable cookies through your browser settings.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those external websites.
Governing Law
This Privacy Policy is governed by the laws of the State of Florida.
Contact Us
If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights, please contact us:
Shine Home Cleaning Company, Inc.
Address: 7643 Gate ParkwaySuite 104-605 Jacksonville, FL 32256
Phone: (904) 539-3962
Email: info@shinehomecleaning.com